Data Protection Assured

7btbd's Privacy Policy

Your personal information is completely safe with us. Read this policy to learn in detail how we collect, use, and protect your data.

Introduction

Introduction & Scope

7btbd operates as a trusted online betting and casino platform for users in Bangladesh. We treat the privacy of our platform's users as a top priority. This Privacy Policy clearly outlines how 7btbd collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

This policy applies to the 7btbd.bar website and all services operated under it. By registering on our platform, creating an account, or using any of our services, you are considered to have accepted all the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

7btbd may update this policy from time to time. For any changes, we will update the "Last Updated" date at the top of the policy and, where necessary, notify you at your registered email address.

Section 1

What Information We Collect

Collecting certain necessary personal information is essential for 7btbd to provide its services. We collect the information listed below:

1.1 Registration Information

  • Full name (in Bengali or English)
  • Date of birth (for age verification — only users aged 21+ may use the service)
  • Mobile number
  • Email address
  • Password (stored in encrypted form — never kept in readable form)

1.2 Financial Transaction Information

The following information is collected during deposit and withdrawal processes:

  • Mobile banking number (bKash, Nagad, Rocket, Upay)
  • Bank account details (for bank transfers)
  • Transaction history and amounts

1.3 Automatically Collected Information

When you visit 7btbd.bar, certain information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Operating system
  • Pages visited and session duration
  • Referral source (where you came from before visiting the site)
  • Data collected through cookies and similar tracking technologies

1.4 Identity Verification Information (KYC)

In certain circumstances — particularly for large withdrawal amounts — 7btbd may request a copy of your national ID card, passport, or other government-issued documents. This information is used solely for the purpose of verifying your identity.

Section 2

Purposes of Data Use

Information collected by 7btbd is used for the specific purposes described below:

  • Enabling account creation and management
  • Processing deposit and withdrawal transactions
  • Correctly applying applicable welcome bonuses and other offers
  • Notifying you of important matters relating to your account
  • Ensuring platform security and preventing fraud
  • Providing customer support — via 24/7 live chat and email
  • Meeting legal obligations
  • Improving platform service quality and reviewing user experience
  • Ensuring responsible gaming and monitoring patterns of excessive gambling

We do not and will not use your information for any purpose beyond those stated above.

Section 3

Data Sharing & Disclosure

7btbd does not sell your personal information to third parties. However, information may be shared in the limited circumstances described below:

3.1 Service Provider Partners

We work with trusted technology and payment partners who help operate our platform. Only the information necessary to perform the service is shared with these partners, and they are not permitted to use this information for their own purposes.

3.2 Legal Obligations

If 7btbd is required to disclose information due to a judicial order, government directive, or legal requirement, it will do so. In such cases, we will seek legal advice and disclose only the minimum information required.

3.3 Fraud & Security

Necessary information may be shared with relevant authorities for the purpose of detecting fraudulent activity and protecting platform security.

3.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such an event, we will notify you in advance and the new entity will be bound to follow a policy equivalent to this Privacy Policy.

Section 4

Cookies and Tracking Technologies

The 7btbd.bar website uses cookies and similar technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.

  • Essential Cookies: These are required for the platform's core functions to operate, such as maintaining login sessions.
  • Functional Cookies: These help remember your preferences and language selection.
  • Analytics Cookies: These analyse site traffic to help improve the platform.

You have the option to disable cookies in your browser settings. However, this may limit some features of the platform.

Section 5

Data Storage & Security

Protecting your personal information is our highest priority. 7btbd takes the following measures toward this goal:

SSL Encryption

SSL (Secure Socket Layer) encryption is used for all data transfers across our platform, keeping all information exchange fully secure.

Secure Data Storage

All your information is stored on secure servers. Passwords are always kept in hashed form — never in directly readable form.

Access Control

Only authorised personnel can access your information, and only the minimum amount of information needed to perform the service is made available to them.

5.1 Data Retention Period

We retain all necessary information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period in accordance with legal requirements and financial record-keeping regulations. Once that period has passed, your information is securely deleted or anonymised.

Section 6

Your Rights

As a registered user of 7btbd, you have the following rights over your own information:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: If any information is incorrect, you may request that it be corrected.
  • Right to Erasure: In certain circumstances, you may request that your information be deleted (however, where legal obligations exist, complete deletion may not be possible).
  • Right to Object to Processing: You may object to certain types of processing of your information.
  • Right to Data Portability: You may request to receive the information you have provided in a structured format.
  • Right to Close Account: You may request to close your account at any time.

To exercise any of the above rights, please contact our support team. We are available 24/7 to assist you.

Section 7

Protection of Minors

7btbd is a platform intended only for users aged 21 and above. We do not knowingly collect personal information from any minor. Age verification is mandatory at the time of registration, and if we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has created an account on our platform, please contact us immediately.

Section 8

International Data Transfers

7btbd primarily serves users in Bangladesh. However, for technical and operational reasons, some information may be stored or processed on servers located in other countries. For such transfers, we ensure that applicable data protection laws and international standards are followed and that your information is properly protected.

Section 9

Responsible Gaming and Data Use

7btbd treats responsible gaming as a core principle. We analyse your gaming history, transaction patterns, and account activity. The primary purpose of this analysis is to identify patterns of excessive gambling and to provide you with support where needed.

To learn about the various tools available to manage your gaming experience, please visit our Responsible Gaming page.

Section 10

Policy Changes & Updates

7btbd periodically reviews this Privacy Policy and updates it as needed. For any significant changes:

  • The "Last Updated" date at the top of the policy will be changed.
  • A notification may be sent to your registered email address.
  • A notification may be shown when you log in to the platform.

Continuing to use our platform after any changes means you are considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

Section 11

Contact Us & Submitting Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly. Our dedicated support team is available 24/7 to assist you — in both Bengali and English.

After receiving your privacy-related request, we will endeavour to respond as quickly as possible and will review each request with the appropriate level of care.

Contact Us

For any matter relating to the Privacy Policy, write to us at:
[email protected]  —  or speak directly with our team via 24/7 live chat.